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Legal & Privacy

Last updated: April 2026 · Beauty Secured · South Africa

📄 Effective: April 2026

Privacy Policy

Beauty Secured ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what information we collect, why we collect it, and how we use it.

✦ We do not sell, rent or share your personal information with any third party for marketing purposes. Ever.

What Information We Collect

When you contact us or submit an enquiry through our website, we may collect:

  • Your name and business name
  • Your WhatsApp number and/or email address
  • Your business type and general location
  • Details about your enquiry or booking needs

We do not collect sensitive personal information such as ID numbers, financial records, or health data.

How We Use Your Information

Information you provide is used solely to:

  • Respond to your enquiry and provide our services
  • Communicate with you about your project
  • Issue invoices and process payments
  • Improve our service offerings

How We Store Your Information

Your information is stored securely. We use industry-standard tools including Google Workspace and secure payment processing via PayFast. We do not store payment card details — all card transactions are handled directly by PayFast.

Your Rights Under POPIA

You have the right to:

  • Request access to your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

Third-Party Services

Our service setup may involve third-party platforms such as Fresha and Calendly. These platforms have their own privacy policies. We encourage you to review them. We are not responsible for the data practices of third-party platforms.

Contact

For any privacy-related queries, contact us at: beautysecuredza@gmail.com

📄 Effective: April 2026

Terms & Conditions

By using the Beauty Secured website or engaging our services, you agree to the following terms. Please read them carefully.

Services

Beauty Secured provides booking system setup and configuration services for beauty businesses in South Africa. Our services include but are not limited to: Fresha profile setup, service and pricing configuration, booking link setup, and client process documentation.

Payment Terms

  • A 50% deposit is required before work commences
  • The remaining 50% is due upon delivery of the completed setup
  • All payments are processed securely via PayFast
  • Prices are quoted in South African Rand (ZAR)
  • Invoices are valid for 7 days from date of issue

✦ Payment of the deposit constitutes acceptance of these terms and confirms your project booking.

Turnaround Time

We aim to complete all setups within 48 hours of receiving full project details and deposit payment. Delays caused by incomplete information from the client may extend this timeline.

Revisions

Each package includes one round of revisions after delivery. Additional revisions beyond the included round may be charged at R150 per hour.

Refund Policy

  • Deposits are non-refundable once work has commenced
  • If we are unable to complete your project, a full refund will be issued
  • Refund requests after project delivery will be considered on a case-by-case basis

Intellectual Property

All configuration work, guides, and documentation created for your business remain your property upon full payment. Beauty Secured retains the right to reference the project type (not business name) in portfolio examples.

Limitation of Liability

Beauty Secured is not liable for any losses arising from third-party platform downtime, changes in third-party platform features, or client misuse of the delivered system. We are not responsible for missed bookings or revenue loss after handover.

Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

Contact

Questions about these terms? Email us at beautysecuredza@gmail.com

📄 POPIA Act 4 of 2013 · Effective: April 2026

POPIA Compliance Statement

Beauty Secured is committed to full compliance with the Protection of Personal Information Act 4 of 2013 (POPIA), South Africa's data protection legislation.

Our Information Officer

As required by POPIA, Beauty Secured has designated an Information Officer responsible for ensuring compliance with the Act. Contact: beautysecuredza@gmail.com

Lawful Basis for Processing

We process personal information only where:

  • You have given consent (by submitting an enquiry form)
  • Processing is necessary to fulfil a contract with you
  • Processing is required to comply with a legal obligation

Data Retention

We retain client information for a maximum of 3 years after the conclusion of a project, in line with general business record-keeping requirements. After this period, information is securely deleted.

Your Rights

Under POPIA, you have the right to access, correct, and delete your personal information. To exercise these rights, email us at beautysecuredza@gmail.com and we will respond within 30 days.

The Information Regulator

If you believe your rights under POPIA have been violated, you may lodge a complaint with the Information Regulator of South Africa:

  • Website: inforegulator.org.za
  • Email: complaints.IR@justice.gov.za

✦ Beauty Secured takes your privacy seriously. We only collect what we need, use it only for the purpose stated, and never share it without your consent.

BeautySecured

© 2026 Beauty Secured · South Africa